Hello Camilla,

So, this seems to be standard functionality, and you get a message
However, I do not see why two lines would be created.

Can you try and re-created this issue in UAT, then we can report the issue

Hello Camilla,

vad får du för varning ?

Screenshot

Hello Camilla,

Ja,  och jag testade på den, fick samma fel, men nu när jag testar får jag inget fel

Som sagt, jag stänger detta, hör av dig om du har ett nytt exempel

Hello Camilla,

Är detta fortfarande ett problem ?
Jag kan inte återskapa det efter SU5

Hello Camilla,

https://ependion-uat.ifs.cloud/

Hello Camilla,

The reason you get double discount is this, however, I do not think I can report this, since it’s not a bug, it’s just how it works

First, you add a line that has a general discount in the Customer agreement

This will give you this lines, with discount source agreement

Then you remove the discount by setting it to Zero, so far it’s ok, but if you change the Quantity the discount comes back

…then you manually restore the discount to 12%, this is the problem, since that will create a manual discount, that is separate from the Agreement discount

What happens next it that you change the quantity, which will trigger a price/discount update, which will restore the discount from the agreement

This will give you two discount lines, this is not wrong, it’s how it should work

Also, you will get a warning about that “manual discounts” existing

So, what you should have done from start, if you by mistake have removed the “agreement discount”, is to update the price/discount in the correct way, instead of manually adding a discount, you should use “Recalculate Price/Currency”

on the order line. This can be done like this

This will restore the agreement discount on the line, in the correct way, avoiding manual discount lines

There is a setting that might help you with similar problems, but if this was just a mistake, I do not think so.

You could use “Price freeze” to prevent prices/discounts from being updated, but then we also need to change the setting for “Freeze discounts along with price freeze” on the site

As it’s now, discounts are not “freezed” with the “Price freeze” flag

Let me know if you need this change, but please verify with the rest of the team first

Hej

Vid vissa tillfällen när man ändrar antal på en orderrad så läggs det på dubbel rabatt. Som tur är kommer det upp en textruta som varnar, men det är både märkligt och dumt att det blir dubbel rabatt.

Jag har tidigare trott att detta bara händer när det finns en BO, men i detta fallet var det en Weborder W957069.

Det har hänt mer än en gång att vi har skickat varor med dubbel rabatt, så om det går att fixa hade det varit bra.

Med vänliga hälsningar/Best regards,

Camilla Jönsson

Supply Chain Planning

Beijer Electronics

Phone: +4640358435 | Mobile phone: +46703358435

camilla.jonsson@beijerelectronics.com

www.beijerelectronics.com
Stora Varvsgatan 13a | Box 426 | SE-201 24 | Malmö | Sweden